State Contact Information

The Guide to Student Rights and Responsibilities contains detailed procedures for sexual harassment, Violence Against Women Act (VAWA), and Title IX complaints, along with the procedures about how to file a complaint on the basis of protected class. Each school within the university establishes procedures to address matters of unfair academic evaluation or arbitrary and capricious grading. Information about these procedures is available from the department chair and/or associate dean of the school in which the course is offered.

GW's Office of Ethics, Compliance, and Risk

State Agencies

If you are unable to resolve your issue through the above process or by speaking with your instructor, you can contact the higher education regulatory agency in the District of Columbia or the state in which you reside.

District of Columbia

District of Columbia Office of the State Superintendent of Education

Higher Education Licensure Commission
1050 First Street, NE
5th Floor
Washington, DC 20002

• Higher Education Licensure Commission
• Public Complaint website

Alabama

Alabama Community College System 

Private School Licensure Division
P.O. Box 302130 
Montgomery, AL 36130-2130

• Alabama Community College System Complaints

Alaska

Alaska Commission on Post-Secondary Education (ACPE)

P.O. Box 110505
Juneau, AK 99811-0505

• Consumer Protection and Student Complaints
• Consumer Complaint Form (PDF)

Arizona

Arizona State Board for Private Post-Secondary Education

1740 W. Adams
Suite 3008 
Phoenix, AZ 85007

• Student Complaint Procedure website

Arkansas

Arkansas Division of Higher Education

101 E. Capitol Ave.
Suite 300
Little Rock, AR 72201

• Student Grievance Form

California

California Bureau  of Consumer Affairs

1625 North Market Blvd.
Suite N-112
Sacramento, California 95834

• Contact the Division of Student Affairs

Colorado

Colorado Department of Higher Education

1600 Broadway, 
Suite 2200
Denver, CO 80202

• File a Student Complaint

Connecticut

Connecticut Office of Higher Education

450 Columbus Boulevard, 
Suite 707
Hartford, CT 06103-1841

• Office of Higher Education website
• Student Complaint Form

Delaware

Delaware Office of Education

• Student Complaint Inquiry Form

Florida

Florida Commission on Independent Education

325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400

• Student Concerns website
• Email: [email protected]

Georgia

Georgia Non-Public Post-Secondary Education Commission

2082 E Exchange Pl. #220
Tucker, GA 30084-5334

Complaints Against an Institution

Hawaii

Hawaii Post-Secondary Education Authorizations Program

• HPEAP Sara Complaint Process
• Email: [email protected]

Idaho

Idaho State Board of Education

Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037

• Student Complaint Procedures for Proprietary and Private Postsecondary Schools

Illinois

Illinois Board of Higher Education

1 N. Old State Capitol Plaza
Suite 333
Springfield, IL 62701-1377

• How to Register an Institutional Complaint with the Illinois Board of Higher Education (IBHE)

Indiana

Indiana Commission on Proprietary Education

101 West Ohio Street
Suite 300
Indianapolis, IN 46204-4206

• Student Complaints website

Iowa

Iowa Department of Education

400 E 14th St
Des Moines, IA 50319

• SARA (State Authorization Reciprocity Agreement)

Kansas

Kansas Board of Regents

1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368

• Private Postsecondary Complaint Process

Kentucky

Kentucky Council on Postsecondary Education

1024 Capital Center Dr #320
Frankfort, KY 40601-7512

• How to File a Consumer Complaint

Kentucky Board of Proprietary Education

911 Leawood Drive
Frankfort, KY 40601-3319

• Complaint Form (PDF)

Louisiana

Louisiana Board of Regents

Louisiana Board of Regents
1201 N Third St 
Suite 6-200
Baton Rouge, LA70802

• Complaint Form (PDF)

Maine

Maine Department of Education

Complaint Investigator
23 State House Station
Augusta, ME 04333-0023

• Student Complaints Concerning Distance Education

Maryland

The George Washington University online programs are registered in the State of Maryland under the Maryland Higher Education Commission.

Maryland Higher Education Commission

6 N. Liberty Street
Baltimore, MD 21201

• Department of Academic Affairs

Massachusetts

Massachusetts Board of Higher Education

One Ashburton Place
Room 1401
Boston, MA 02108

• SARA - Student Complaints

Michigan

Michigan Department of Labor and Opportunity

P.O. Box 30805
Lansing, MI 48909

• Post Secondary Schools

Minnesota

Minnesota Office of Higher Education

1450 Energy Park Drive
Suite 350
St. Paul, MN 55108-5227

• Complaints About Private Colleges and Career Schools

Mississippi

Mississippi Commission on College Accreditation

3825 Ridgewood Road
Jackson, MS 39211-6453

• Mississippi Commission on College Accreditation

Missouri

Missouri Department of Higher Education and Workforce Development

P.O. Box 1469
Jefferson City, MO 65102-1469

• Distance Education website

Montana

Montana University System Office of the Commissioner of Higher Education

• 560 N. Park Ave, P.O. Box 203201
  Helena, MT 59620-3201
• Notification of Montana Postsecondary Educational Institution Complaint Process

Nebraska

Nebraska Coordinating Commission for Postsecondary Education

P.O. Box 95005
Lincoln, NE 68509-5005

• Visit website

Nevada

Nevada System of Higher Education

2601 Enterprise Rd
Reno, NV 89512

• SARA Complaint Resolution Form - State of Nevada (PDF)

New Hampshire

New Hampshire Department of Education

101 Pleasant Street
Concord, NH 03301

• New Hampshire Division of Educator Support and Higher Education Complaints

New Jersey

New Jersey Office of the Secretary of Higher Education

20 W State St, 4th Fl - P.O. Box 542
Trenton, NJ 08625

• The State Authorization Reciprocity Agreement (SARA)

New Mexico

New Mexico Higher Education Department

2044 Galisteo Street
Suite 4
Santa Fe, NM 87505-2100

• Student Complaints website

New York

New York State Education Department

89 Washington Ave
Albany, NY 12234

• Filing a Complaint About a College or University

North Carolina

North Carolina State Education Assistance Authority

P.O. Box 41349
Raleigh, NC 27629

• SARA North Carolina Student Complaint Process

North Dakota

North Dakota University System

600 E Boulevard Ave, 
Dept 215
Bismarck, ND58505-0230

• State Authorization & SARA

Ohio

Ohio Department of Higher Education

25 South Front St
Columbus, OH43215

• Student Complaint Information

Oklahoma

Oklahoma State Regents for Higher Education

655 Research Parkway
Suite 200
Oklahoma City, OK 73104

• Student Complaint form

Oregon

Oregon Higher Education Coordinating Commission

3225 25th St SE
Salem, OR 97302

• Student Complaints website

Oregon Attorney General

Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096

• Complaint Form

Pennsylvania

Pennsylvania Division of Higher Education, Access, and Equity

607 South Drive 3E
Harrisburg, PA17120

• Pennsylvania Student Complaints website

Office of Attorney General

Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120

• Consumer Complaint Form (PDF)

Puerto Rico

Puerto Rico State Department - Education Department

P.O. Box 9023271
San Juan, PR 00902-3271

• Registro de Instituciones de Educación Básica

Puerto Rico Department of Justice

P.O. 9020192
San Juan, PR
00902-0192

Rhode Island

Rhode Island Office of the Postsecondary Commissioner

560 Jefferson Blvd
Warwick, RI 02886-1304

• Rhode Island Student Complaint Procedures

Rhode Island Department of Attorney General

Consumer Protection Unit
150 South Main Street
Providence, RI 02903

• File a Consumer Complaint

South Carolina

South Carolina Commission on Higher Education

1122 Lady St, 
Suite 400
Columbia, SC 29201

• South Carolina tudent Complaint Form (PDF)

South Dakota

South Dakota Board of Regents

306 E. Capitol Ave, 
Suite 200
Pierre, SD 57501-2545

South Dakota Office of Attorney General

Division of Consumer Protection
1302 E Hwy 14 
Suite 3
Pierre, SD 57501-8053

• Visit website

Tennessee

Tennessee Higher Education Commission

312 Rosa L. Parks Ave, 9th FL
Nashville, TN 37243

• Request for Complaint Review

Texas

Texas Workforce Commission

Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, TX 78778-0001

• Visit website

Texas Higher Education Coordinating Board

P.O. Box 12788
Austin, TX 78711

• State Authorization Reciprocity Agreement (SARA)

Texas Office of the Attorney General

Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548

• Visit Office of the Attorney General website

U.S. Virgin Islands

University of the Virgin Islands

#2 John Brewers Bay
St Thomas, VI00802

Utah

Utah System of Higher Education - Board of Regents Building, The Gateway

60 South 400 West
Salt Lake City, UT84101

• State Authorization (UT SARA)

Vermont

Vermont Department of Education

State Board of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General’s Office

109 State Street
Montpelier, VT 05609-1001

Virginia

State Council of Higher Education for Virginia

101 N. 14th St.
James Monroe Building
Richmond, VA 23219

E-mail: [email protected]

• Visit website

Washington

The George Washington University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes the George Washington University to offer field placement components for specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430.

Washington Student Achievement Council

917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430

E-mail: [email protected]

Visit Council website

Washington Workforce Training and Education Coordinating Board

128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105

E-mail: [email protected]

Visit Coordinating Board website

West Virginia

West Virginia Higher Education Policy Commission

2001 Union Carbide Drive
South Charleston, WV 25303

• West Virginia State Authorization Reciprocity Agreement (SARA)
• West Virginia Student Complaint Process (PDF)

Community and Technical College System of West Virginia

1018 Kanawha Blvd. E., Ste. 700
Charleston, WV 25301

West Virginia Office of the Attorney General

Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789

Visit website

Wisconsin

University of Wisconsin System Administration, Office of Compliance & Integrity Distance Learning Authorizations Board

1220 Linden Drive, Room 1840
Madison, WI 53706

Wisconsin Distance Learning Authorization Board website

Wyoming

Wyoming Department of Education

2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

State of Wyoming SARA Complaint Resolution Form (PDF)